Limited Manufacturer Warranty.
Personal Rover scooter come standard with 1 (ONE) year of Limited Manufacturer
Warranty since date of purchase.
If your merchandise will become defective, we will repair or replace it at no
charge. Damage and normal wear, tear are not covered. Your Warranty Registration
should be on file with us to enjoy benefits of Manufacturer warranty.
HOW TO CLAIM WARRANTY SERVICES:
•Read information below, make sure that damage is covered and within Limited
Manufacturer Warranty timeframe.
•If it is, please make digital photos clearly displaying nature of the damage,
if applicable, and email to us along with detailed description of the problem.
•If you are unable to provide us with pictures or description showing nature of
the issue, then please send item back to us for inspection. Please email for RMA
•If you just received merchandise and found accessories that are defective or
damaged during shipment, please send it back for a replacement.
•Please use FedEx Ground for all returns.
OPTIONS TO RESOLVE WARRANTY ISSUE:
1.If defect is small and will not affect normal operation of the Product we will
issue price adjustment or credit according to the level of defect.
2.If you are able to fix problem on your own, we will send you requested repair
parts free of charge within lower 48 states. We may also choose to offer you
credit or refund depending on the nature and difficulties of repairs.
3.If damage is extensive and repair facility is not available within reasonable
distance, customer will deliver Product via FedEx Ground to our facility for
repair or exchange.
LIMITED MANUFACTURER WARRANTY:
1. We warranty each new Personal Rover Electric Scooter thereto (hereafter
referred to as "Product") manufactured by us, to be free from defects in
material and workmanship.
2. This warranty shall become effective only upon receipt of a completed Owner
Warranty Registration, which shall identity the Product. The original receipt of
purchase will be required upon submission of a Warranty claim and must clearly
detail the date of purchase, the store where it was purchased, the product that
was purchased and the sales receipt number. Manufacturer is not responsible for
lost or misdirected mail and/or illegible registrations.
3.1. This warranty is as follows: A two (1) year guarantee on the the Product
frame, motors and batteries guaranteed to maintain its original purpose under
normal conditions during such period, including a six (6) month on auxiliary
fittings has been manufactured with first class workmanship.
3.2. If any Product is purchased or used for rental or other commercial
purposes, or for/by a corporation, partnership, company, organization or
association including without limitation camps, clubs, resorts, schools, or the
like, then the term of this Limited Warranty is limited to a period of ninety
(90) days after the date of original retail purchase.
4. Since this warranty applies to defects in material and workmanship, it does
not apply to normal worn materials or finishes or to damage caused by:
4.A. Neglect, lack of maintenance, accident, abnormal operation, racing
competition or commercial services.
4.B. Use of an accessory or part not manufactured or sold by Personal Rover,
This warranty also does NOT cover:
4.1. Normal discoloration, dulling, scratching or crazing of surfaces and
4.2. Abrasions, tears, or punctures;
4.3. Normal color fading;
4.4. Damage to or deterioration of the surfaces due to UV exposure;
4.5. Damage or deterioration of the surfaces due to exposure to fuel, harsh
solvents, or other chemicals;
This warranty does NOT cover product that:
4.7. Has not been assembled, used, and maintained in accordance with the
instructions or owner's manual accompanying the Product;
4.8. Has been damaged in an accident;
4.9. Has been abused, misused or improperly operated;
4.10. Has been repaired, modified or tampered with by someone other than
Manufacturer, or authorized depot; or
4.11. Has been damaged as a result of shipping, warehousing, or storage.
5. This warranty will not apply to: towing, storage charge, telephone or rental
charges of any type, inconvenience, or loss of time and income.
6. Claims shall be made under this warranty by delivering the Product for
inspection to Personal Rover warehouse, provided such service is covered under
this warranty. Purchaser shall pay for all related transportation charges. All
shipping expenses related to a warranty claim are the Purchaser's
responsibility. If the service is not covered by this warranty, purchaser shall
pay for all related labor and material and any other expenses associated with
that service. Any Product or parts shipped by purchaser for inspection or repair
must be shipped with transportation charges prepaid.
7. Personal Rover, Inc obligation under this warranty shall be limited to
repairing a defective part, or at our option replacing such part or parts as
shall be necessary to remedy and malfunction resulting from defects in material
or workmanship as covered by this warranty. We reserve the right to improve or
change the design or any Product without assuming any obligation to modify and
Product previously manufactured.
8. All incidental and consequential damages are excluded from this warranty.
Implied warranties are limited to the life of this warranty.
9. This warranty gives you specific legal rights, and you may also have other
legal rights, which may very from area to area.
10. Please noted that in an unlikely event that received merchandise, or any of
its parts need to be replaced for any reasons, Personal Rover will deliver
replacement parts to the Freight Forwarder of your choice ONLY within the lower
48 states. Customers outside of US are responsible for shipping charges
associated with shipping of merchandise from US to destinations abroad. Personal
Rover will not be responsible for shipping charges abroad of US.
MANUFACTURER'S SOLE OBLIGATION, AND BUYER'S SOLE AND EXCLUSIVE REMEDY, UNDER
THIS WARRANTY SHALL BE THE REPAIR OR REPLACEMENT, AT MANUFACTURER'S OPTION AND
SUBJECT TO THE TERMS AND CONDITIONS OF THIS WARRANTY, OF ANY PART OR PARTS WHICH
ARE DETERMINED BY MANUFACTURER TO BE DEFECTIVE. WITHOUT LIMITING THE FOREGOING,
UNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
CONSEQUENTIAL, CONTINGENT, OR PUNITIVE DAMAGES, FOR ANY BREACH OF WARRANTY.
Limitation and Disclaimer of Warranty.
EXCEPT AS HEREIN ABOVE SET FORTH, MANUFACTURER MAKES NO WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, AND THE LIMITED WARRANTY HEREINABOVE SET FORTH IS EXPRESSLY
IN LIEU OF ANY WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER
OBLIGATIONS OR LIABILITIES ON THE PART OF MANUFACTURER. IF, WITHOUT LIMITING AND
NOTWITHSTANDING THE FOREGOING, ANY WARRANTY SHALL BE FOUND TO EXIST BEYOND THE
LIMITED WARRANTY HEREABOVE SET FORTH, ANY SUCH ADDITIONAL WARRANTY SHALL BE
LIMITED IN DURATION TO THE TERM OF THE REPAIR OR REPLACEMENT WARRANTY PROVIDED
FOR HEREIN WITHOUT APPLICATION OF EXTENDED WARRATY.
Limitations of Remedies.
WATER ACTIVITES ARE, BY THEIR NATURE, HAZARDOUS. USERS OF MANUFACTURER'S
PRODUCTS ASSUME ALL RISK AND LIABILITY WHATSOEVER RESULTING DIRECTLY OR
INDIRECTLY FROM THE USE OF SUCH PRODUCTS, WHETHER USED SINGULARLY OR IN
COMBINATION WITH OTHER EQUIPMENT, INCLUDING ALL RISK OF BODILY INJURY OR DEATH
AND WHETHER ARISING IN CONTRACT OR TORT OR OTHERWISE, AND SPECIFICALLY INCLUDING
INCIDENTAL, SPECIAL, AND CONSEQUENTIAL DAMAGES. REMEDIES FOR BREACH OF CONTRACT
ARISING BY IMPLICATION OR OPERATION OF LAW, EXCEPT AS OTHERWISE PROVIDED HEREIN,
ARE EXCLUDED. YOUR BOAT SHOULD ONLY BE OPERATED WITHIN THE US COAST GUARD
APPROVED MAXIMUM CAPACITY RATINGS AS STATED ON THE BOAT.
Restrictions on Limitations and Disclaimers.
SOME STATES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTAL DAMAGES, OR THE EXCLUSION OR LIMITATION OF THE DURATION OF IMPLIED
WARRANTIES. THEREFORE, SOME OR ALL OF THE LIMITATIONS AND/OR EXCLUSIONS OF
WARRANTIES AND REMEDIES SET FORTH ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY,
FROM STATE TO STATE.
If any provision of this Limited Warranty is unenforceable, for any reason, all
other provisions hereof shall remain in full force and effect.